[Solved] Change domain site

[ignaciomtds]

Hello! how are you? I need to change de old domain of mi host this: ignatuz.ar for igna.site

The DNS are already changed on the domain site ns1.helionet.org & ns2.helionet.org.
Thanks!

[KazVee]

Please doublecheck the nameservers you've used on your domain registrar's site to make sure you have entered the correct ones. The HelioHost nameservers are: ns1.heliohost.org and ns2.heliohost.org not 'helionet' as you mentioned in your message.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/misc/clear-your-cache 

Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/tutorials/plesk/account-backups

[ignaciomtds]

All set! thanks!