[Solved] Firewall exception

[DmC]

Can my remote storage hostname, it's already configured, be added to the firewall as an exception for Passive FTP to work?

This is most likely a [Krydos] request.

[MoneyBroz]

This support request is being escalated to our root admins.

[Krydos]

What is the hostname or IP of the remote storage?

[DmC]

13 hours ago, Krydos said:

What is the hostname or IP of the remote storage?

/

Edited 6 hours ago by DmC

[Krydos]

Can you connect to your remote storage now?

[DmC]

7 hours ago, Krydos said:

Can you connect to your remote storage now?

Unfortunately, no:

Edited 6 hours ago by DmC

[Krydos]

Can you save the ftp username and password into Plesk so I can test it?

[DmC]

3 minutes ago, Krydos said:

Can you save the ftp username and password into Plesk so I can test it?

False alarm, it was me 😅