[Solved] Request to get my account deleted

[Guest coderlotl]

Hello,

Sadly I'm reaching you requesting my account to get deleted and my subscription canceled.

Today I tried the service for the first time. I tried to deploy a Git project, use Composer and Node. It didn't work at all, and when I tried to re-deploy the Git service didn't work because (oh, who would have guessed it) the folder didn't exist anymore after I deleted it, and it didn't let me change anything.

I can't cancel my subscription manually. I cannot delete my account by myself. All these are red flags to me and I'm not giving second chances to this service.

There's not even a ticket function.

Please, delete my account AND cancel my subscription.

[Krydos]

20 minutes ago, coderlotl said:

All these are red flags to me and I'm not giving second chances to this service.

The fact that you're surprised that deleting a directory would make it not exist anymore is a red flag to me that you are pretty new to computers or even phones in general, and maybe you need something simpler like paper. Computers and the concept of deleting directories has only existed for the last 53 years or so. If you're interested in learning about how computers work we would be glad to help you learn.

25 minutes ago, coderlotl said:

Please, delete my account

Your account has been deleted as requested.

25 minutes ago, coderlotl said:

AND cancel my subscription.

I'm not seeing any subscription. It looks like you signed up for a Tommy account for a one time donation of $1, not a subscription of any sort. The signup process is pretty simple, and explains in quite a bit of detail that you will only be charged once, and you can keep your account for as long as you want. We've never actually had anyone else fail to understand how a one-time donation for Tommy works, but if you have any suggestions on how to make it clearer we're willing to listen. Thanks for trying out our hosting service!