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Posted

I changed my name servers to ns1.heliohost.org and ns2.heliohost.org. Now how can I add my domain to my account?

 

Thanks,

Rohan

Posted

I believe this was resolved in Discord so I'll mark this as [Solved]. 🙂

To others who may have found this post searching in the forum for an answer: Users cannot yet add domains to their account. This feature is on the roadmap but there's no ETA for when it may be implemented, because HelioHost staff are all volunteers. You can read more about why we cannot offer ETAs here: https://wiki.helionet.org/hosting/repair-times

In the meantime, to ask for a domain to be added to an account, please follow the steps here:https://wiki.helionet.org/management/parked-addon-and-sub-domains 
The page says to make a forum post, which is preferred since it's less likely to be missed accidentally, but it's also fine to ask in our Discord Support Channel instead too.

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