File Download

[russgarde03]

Hello! Is there any way I can download all my files from my HelioHost account? Specifically, files found in the file manager for my website. Thank you in advance! 

[wolstech]

You can do that using FTP: https://wiki.helionet.org/management/uploading-files#ftp-sftp

Alternately, if you just need a one-time download, I created a backup of your account you can download from here: https://heliohost.org/backup/ You can extract the files using this process: https://wiki.helionet.org/tutorials/plesk/account-backups