Request to Unsuspend My Account

[dtfj03]

Dear HelioHost Support Team,

I hope this message finds you well. I am writing to request the reactivation of my account, which was recently suspended. My username is Dtfj03, and my account is associated with the email address tumayan03@gmail.com.

I understand that HelioHost has policies in place to ensure reliable and fair usage of its services, and I apologize if my account may have unintentionally violated any of these guidelines. If there are specific actions or adjustments needed on my end to prevent this from happening again, please let me know, and I will take immediate steps to comply with your terms of service.

HelioHost has been an invaluable resource for my projects, and I am grateful for the opportunity to host with you. I respectfully request that my account be unsuspended so I can continue to benefit from your services. I am more than willing to work with you to ensure compliance with all hosting requirements.

Thank you for your attention to this matter, and I look forward to your assistance.

[wolstech]

You're part of this case: https://helionet.org/index/topic/62839-krydos-request-for-account-reactivation/ We're still waiting for more information on that from the original poster there, but to summarize the issue, it appears you're part of a university class and our system thinks everyone at the university is one person due to the shared network and PCs.

Is that correct?