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Posted (edited)

hi...  a couple days ago i reactivate my account and i could enter plesk to check some things in my site... today i can't enter again, and can't reactivate again

i am the web admin of the NGO al-anon in chile, the account i want to be unsuspended is:

- username = alanoncl

- email = alanon.cl@gmail.com

- website = www.al-anon.cl

please... anyway the website has very low traffic, i need enter to fix some related things hoping in reactivate the site, it is very important for us though

 

Edited by alanoncl
normalize title
  • alanoncl changed the title to Suspended: alanoncl
Posted

This one's our fault. You got suspended for multiple accounts because we don't have an exception in the system for you. We've switched detection systems since you were originally approved, and while we tried to add all the ones we were aware of some were missed. You were approved for two accounts 18 months ago.

Unsuspended.

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