guessthecase501 Posted October 15 Share Posted October 15 My username is guessthecase501 and I want to reset my account and start over And add a domain also allantois.eu.org Quote Link to comment Share on other sites More sharing options...
KazVee Posted October 15 Share Posted October 15 I've reset your account and you should receive an email shortly so you can take the next steps to recreate it. Once the account has been recreated, please make a new request to add the domain. (Adding the domain before the reset would just remove it as part of the reset.) I made a backup before the reset, so if you discover you need your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, we have a how-to document in our Wiki here: https://wiki.helionet.org/tutorials/plesk/account-backups Quote Link to comment Share on other sites More sharing options...
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