licensafe Posted 11 hours ago Share Posted 11 hours ago (edited) Hello I got my account suspended due to high load. My website is a blog for technology information. Please apologize if the usage becomes overloaded. a. your HelioHost username = licensafe b. the server your account is on = 64.62.151.106 c. your HelioHost main domain = licensafe.heliohost.us Edited 9 hours ago by licensafe Quote Link to comment Share on other sites More sharing options...
wolstech Posted 4 hours ago Share Posted 4 hours ago Wordpress...classic. WP is notorious for causing this and is the #1 cause of load suspensions. The best solution to Wordpress load is to not use Wordpress, but we know that may not always be possible. Removing extensions can also help (WooCommerce, WordFence, and Elementor are three well known problem extensions). Please take a look at this topic regarding how to manage WP load: https://wiki.helionet.org/misc/wordpress You can monitor your load here: https://heliohost.org/dashboard/load/ How do you plan to resolve this so it doesn't happen again? Quote Link to comment Share on other sites More sharing options...
licensafe Posted 2 hours ago Author Share Posted 2 hours ago Well, can you recover it? Because currently the domain that I registered on heliohost is already using private hosting. Maybe I will use it for pure html in the future. I hope the account can be restored, even if it has to be reset from 0 again. Quote Link to comment Share on other sites More sharing options...
wolstech Posted 2 hours ago Share Posted 2 hours ago I've added deny from all to your .htaccess to prevent WP from running and unsuspended you. Please fix the issue quickly, whether that be by trimming down WP, replacing it, or something else. As above, please watch your load here: https://heliohost.org/dashboard/load/ Quote Link to comment Share on other sites More sharing options...
licensafe Posted 2 hours ago Author Share Posted 2 hours ago Thanks you for helping. Quote Link to comment Share on other sites More sharing options...
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