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Posted (edited)

Hello I got my account suspended due to high load. My website is a blog for technology information. Please apologize if the usage becomes overloaded.

a. your HelioHost username = licensafe

b. the server your account is on = 64.62.151.106

c. your HelioHost main domain = licensafe.heliohost.us

Edited by licensafe
  • licensafe changed the title to Suspended: licensafe
Posted

Wordpress...classic. WP is notorious for causing this and is the #1 cause of load suspensions. The best solution to Wordpress load is to not use Wordpress, but we know that may not always be possible. Removing extensions can also help (WooCommerce, WordFence, and Elementor are three well known problem extensions).

Please take a look at this topic regarding how to manage WP load: https://wiki.helionet.org/misc/wordpress

You can monitor your load here: https://heliohost.org/dashboard/load/

How do you plan to resolve this so it doesn't happen again?

 

Posted

Well, can you recover it? Because currently the domain that I registered on heliohost is already using private hosting. Maybe I will use it for pure html in the future.

I hope the account can be restored, even if it has to be reset from 0 again.

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