Account suspension

[casjay]

When I sign in I get a message saying my account is suspended 

[wolstech]

You're suspended for having more than one account. Users are only allowed to have one account.

One account can host up to 10 domains.

Also, one of the accounts is already active. Do you want to keep the one that's active, or have that one suspended and keep casjay?

We can also merge the two accounts together if desired. Do you want us to do that? (Doing so will result in the suspended account being moved to Tommy so it can be merged. Our system does not currently support moving Tommy accounts to Johnny, so we can't go the other way).

[casjay]

Yes merging would be great as I originally wanted to upgrade to tommy, however at the time johnny was down due to hardware issues. So I was told to create the new account. In merging the two accounts I would like to know if it's possible to keep my username casjay and all related settings (IE. domain setting). and you remove the user chmweb and related data with the username chmweb.

I have backups of my casjay and my domain casjay.helioho.st
 

Thank you,
Jason

[wolstech]

Ok. You'll likely receive an email about casjay moving to Tommy in a little while. Once casjay moves to Tommy, I'll merge chmweb's domain into it then get rid of chmweb.

The result should be casjay on Tommy with both domains hosted on casjay.

[wolstech]

Account casjay has been moved to Tommy, upgraded to 6000MB since chmweb had it. The domains from chmweb have been merged into casjay, and the account chmweb has been removed.

The domains should work within the next 2 hours. When the move and merge finishes, you should get an email explaining how to configure DNS for the csj.lol domain if you're still using it (the casjay domain will just work on its own since its a free subdomain).

Please let us know if you need anything else or if something doesn't work right for you.