[Solved] Plesk cannot access

[jason97965]

Hi Officer,

Thank you for your service. 

Recently, I cannot access to my Plesk control panel. It stucks at https://tommy.heliohost.org:8443/enterprise/rsession_init.php?PHPSESSID=7a58ace548c76c4ca670a4f78e2f87f8&failure_redirect_url=https%3A%2F%2Fheliohost.org%2Flogin%2F
Could you help me to have a check please? My username is jason97965.

Tons of appreciate it.

Regards,
Jason

[wolstech]

You were blocked for failed SFTP/SSH logins. Unblocked. 

For SFTP, you must use your username (not your email address) to connect to the server. SSH (terminal) access is not available on the shared hosting.