[Solved] Tommy2 no Plesk

[ecovoltios]

Hi

Login in server Tommy is ok

Click in Button Plesk result "Loading Plesk .." in loop

Heeelpp

[ecovoltios]

Here the loop

[wolstech]

Try signing in at https://tommy2.heliohost.org directly.

[ecovoltios]

trying not to load the web page

[wolstech]

Your blocked for failed IMAP logins because you have a mail client somewhere that's trying to check mail with invalid credentials. Please disable your mail clients or check their credentials.

Unblocked.

[ecovoltios]

hi agian if thats true but if you indicate that the client you can use is Thunderbird and you enter the login and password. It automatically finds the mail server but the password gives an error and the web server crashes. it must be your server where the problem is, this is repeated every time I configure an existing account in Thunderbird.

[wolstech]

You need to specify the mail server host name manually (tommy2.heliohost.org) when setting up a mail client.

Do not use your domain as the mail server hostname, and do not let the client automatically find it (it will find the wrong value). 

[ecovoltios]

I have understood the problem The server has crashed again because of the attempts made by thunderbird, what a mess! very thanks

[wolstech]

Unblocked again. If it continues to give difficulty, try changing the mailbox password in Plesk.

[ecovoltios]

Client Thunderbird set up manually  server imap   tommy2.heliohost.org port 993 server SMTP tommy2.heliohost.org port 465 Password normal

[ecovoltios]

New problem with Thunderbird client

[wolstech]

There's a limit of 10 messages per hour, and a total of 50 per day. It's kind of weird to see the client actually show this as an error though. Usually the messages just don't send...

Have you sent 10 messages in the past hour (note that this is for the entire account, including things like scripts sending email)?

[ecovoltios]

Nothing I'm just setting up the accounts for the client. Tomorrow i will try it again

[ecovoltios]

 

hi now The server may be unavailable or is rejecting SMTP connections. Verify that your outgoing (SMTP) server settings are correct and try again.

[wolstech]

Lets see if Krydos has any additional input on this.

It is possible it will not be fixed though, as you're on a server that is in the process of being retired.