ecovoltios Posted Saturday at 09:16 AM Share Posted Saturday at 09:16 AM Hi Login in server Tommy is ok Click in Button Plesk result "Loading Plesk .." in loop Heeelpp Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Saturday at 09:21 AM Author Share Posted Saturday at 09:21 AM Here the loop Quote Link to comment Share on other sites More sharing options...
wolstech Posted Saturday at 02:17 PM Share Posted Saturday at 02:17 PM Try signing in at https://tommy2.heliohost.org directly. Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Sunday at 07:51 AM Author Share Posted Sunday at 07:51 AM trying not to load the web page Quote Link to comment Share on other sites More sharing options...
wolstech Posted Sunday at 01:35 PM Share Posted Sunday at 01:35 PM Your blocked for failed IMAP logins because you have a mail client somewhere that's trying to check mail with invalid credentials. Please disable your mail clients or check their credentials. Unblocked. Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Sunday at 08:58 PM Author Share Posted Sunday at 08:58 PM hi agian if thats true but if you indicate that the client you can use is Thunderbird and you enter the login and password. It automatically finds the mail server but the password gives an error and the web server crashes. it must be your server where the problem is, this is repeated every time I configure an existing account in Thunderbird. Quote Link to comment Share on other sites More sharing options...
wolstech Posted Sunday at 09:10 PM Share Posted Sunday at 09:10 PM You need to specify the mail server host name manually (tommy2.heliohost.org) when setting up a mail client. Do not use your domain as the mail server hostname, and do not let the client automatically find it (it will find the wrong value). Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Sunday at 09:24 PM Author Share Posted Sunday at 09:24 PM I have understood the problem The server has crashed again because of the attempts made by thunderbird, what a mess! very thanks Quote Link to comment Share on other sites More sharing options...
wolstech Posted Sunday at 09:40 PM Share Posted Sunday at 09:40 PM Unblocked again. If it continues to give difficulty, try changing the mailbox password in Plesk. Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Sunday at 09:48 PM Author Share Posted Sunday at 09:48 PM Client Thunderbird set up manually server imap tommy2.heliohost.org port 993 server SMTP tommy2.heliohost.org port 465 Password normal Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Sunday at 10:07 PM Author Share Posted Sunday at 10:07 PM New problem with Thunderbird client Quote Link to comment Share on other sites More sharing options...
wolstech Posted Sunday at 10:10 PM Share Posted Sunday at 10:10 PM There's a limit of 10 messages per hour, and a total of 50 per day. It's kind of weird to see the client actually show this as an error though. Usually the messages just don't send... Have you sent 10 messages in the past hour (note that this is for the entire account, including things like scripts sending email)? Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Sunday at 10:17 PM Author Share Posted Sunday at 10:17 PM Nothing I'm just setting up the accounts for the client. Tomorrow i will try it again Quote Link to comment Share on other sites More sharing options...
ecovoltios Posted Monday at 07:07 AM Author Share Posted Monday at 07:07 AM hi now The server may be unavailable or is rejecting SMTP connections. Verify that your outgoing (SMTP) server settings are correct and try again. Quote Link to comment Share on other sites More sharing options...
wolstech Posted Monday at 02:14 PM Share Posted Monday at 02:14 PM Lets see if Krydos has any additional input on this. It is possible it will not be fixed though, as you're on a server that is in the process of being retired. Quote Link to comment Share on other sites More sharing options...
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