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Posted

Hello team, My Tommy account and dashboard are slow to load, sometimes take a while to load.

Is there any help to resolve this issue ?

Also can you upgrade my Python version from 3.10 to 3.12 and also same with Flask and django to the ultimate version ?

Regards

Posted

That's normal for the current version of Tommy (it's overloaded and on old hardware). We're actually in the process of rebuilding the server to deal with multiple issues on Tommy, performance and outdated software being among them.

The rebuilt Tommy should be on faster hardware, and will have newer software versions along with several other enhancements we're working on (we're using the empty server to develop those, which is one reason we haven't started moving accounts). Not sure when we'll be moving users to the new Tommy, but I'd imagine soon.

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