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Posted

I cannot access the webmail for my domain. i did a dig from ns1 and it dosent appear in the records. i dont know if it is supposed to or not. the domain is jmreece.com. 

Thank you, 

Posted

is this an issue with DNSSEC? when i search google dns with dnssec it shows as follows:

image.thumb.png.13c955d86f92a0dc013fbf525657c407.png

 

however, without DNSSEC i see the following:
image.thumb.png.16af4e85540f2755fa1b44256800b4fb.png

this was previously managed in google domains, and is now managed in squarespace. any idea how to proceed? i have the name servers as ns1.heliohost.org and ns2.heliohost.org as per previous instructions. 

Posted

Our name servers do not support DNSSEC (we do not sign zones), so domains using our name servers will always fail validation for it.

Posted

Also, the webmail.jmreece.com subdomain is working for me. DNS can be slow to update sometimes, especially due to caches.

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