alt8 Posted September 3 Share Posted September 3 Hello team my website is unable able to access and its show that its exceed the memory or cpu I don't know why and i am unaware about it. The last change according to my changelog is i had added cron jobs for every minute. Because i was unable to add command i had put url. Request to kindly unblock my website. And give me some suggestions if its happened due to cron jobs Quote Link to comment Share on other sites More sharing options...
KazVee Posted September 3 Share Posted September 3 Hello, I have moved your post to the correct "Customer Service" section. You'd initially posted in the "General Discussion > Website Management and Coding" which is intended for discussions on things like "How do you stop PHP from showing errors?, What do you think is the best CMS?, Why is PHP out outputting a weird error?", for example, but not for HelioHost account support requests. Your account was suspended for High Server Load: 100.16 GB memory, most likely because of the cron job you had scheduled for every minute. The load caused by cron jobs counts towards your account usage limits: On Johnny and Tommy, we enforce a memory limit of no more than 100 GB per day and a limit of 10,000 CPU usage per day. You can read more about the Suspension Policy here: https://wiki.helionet.org/accounts/suspension-policy and we have guidance on cron jobs here: https://wiki.helionet.org/tutorials/plesk/cron-jobs I have unsuspended your account, it may take a little while to fully work again. Please make sure to fix the issue quickly because if you do not change the cron job frequency it's likely you will be suspended again. Please keep an eye on your account load here: https://heliohost.org/dashboard/load/ Quote Link to comment Share on other sites More sharing options...
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