anukultripathi Posted August 27 Share Posted August 27 My account is recently shown as suspended but I do not know why my account got suspended. Please release my account as soon as possible. I always follow the terms and conditions. Quote Link to comment Share on other sites More sharing options...
anukultripathi Posted August 27 Author Share Posted August 27 Username: anukultripathi Server: Johnny Domain: https://coolxtream.helioho.st Quote Link to comment Share on other sites More sharing options...
KazVee Posted August 27 Share Posted August 27 Your account was suspended for High Server Load: 10498.30 CPU. You can read more about the account load limits here: https://wiki.helionet.org/accounts/suspension-policy#high-server-usage The sudden drop on the graph is when the suspension happened. Please fix the issue quickly since another suspension is likely if the issue is not resolved. You can keep an eye on your account load here: https://heliohost.org/dashboard/load/ If you're not sure why your account load got so high, let us know what software you're running and we can try to suggest ways to reduce the load your account is causing. (WordPress and Node apps are common reasons for suspensions due to high load, for example). I've unsuspended your account, it may take a little while to fully work again. Quote Link to comment Share on other sites More sharing options...
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