[Solved] Request for Release Account

[anukultripathi]

My account is recently shown as suspended but I do not know why my account got suspended. Please release my account as soon as possible. I always follow the terms and conditions.

[anukultripathi]

Username: anukultripathi

Server: Johnny

Domain: https://coolxtream.helioho.st

[KazVee]

Your account was suspended for High Server Load: 10498.30 CPU. You can read more about the account load limits here: https://wiki.helionet.org/accounts/suspension-policy#high-server-usage  

The sudden drop on the graph is when the suspension happened. Please fix the issue quickly since another suspension is likely if the issue is not resolved. You can keep an eye on your account load here: https://heliohost.org/dashboard/load/ 

If you're not sure why your account load got so high, let us know what software you're running and we can try to suggest ways to reduce the load your account is causing. (WordPress and Node apps are common reasons for suspensions due to high load, for example).

I've unsuspended your account, it may take a little while to fully work again.