[Solved] Change domain name

[Emmanuel bwire]

would like to change my custom domain to emmanuelbwire.uk

[KazVee]

There is no HelioHost account associated to the email address linked to the forum account you posted this request from. When you registered at HelioHost for a hosting account, a forum account would have also been created for you at that time attached to the same email address as your hosting account. Please use that forum account when making account requests, so we can confirm your identity. 
I believe we already received a reset request from you via email, from the email address listed on your hosting account. After the reset has been completed, we can then change the domain on your account. (It doesn't make sense to change the domain before a reset since it'd be removed as part of the reset anyway.)
After you have completed the account reset, please can you request for a domain change from the forum account that has the same email address as your hosting account, so we can confirm your identity and make the changes for you. Thanks!