annieg Posted August 13 Posted August 13 I want to close my account, I thought that I made a good decision when I first signed up, I donated $6.00 which I have to eat now meaning I will never get it refunded, I realized that I did not make a good decision after all. I dont like forums and I especially dont like my private emails made public. Please close my account. Patricia A Golman
Krydos Posted August 13 Posted August 13 4 hours ago, annieg said: I dont like forums and I especially dont like my private emails made public. We are a 501(c)3 non-profit organization run by volunteers, and the way we recruit new volunteers is by promoting people in the community who are helpful. The very first sentence on our homepage is "Community powered hosting for everyone." How would the community help or get promoted if they weren't able to see anyone else's questions? All of our volunteers, including myself, originally started as regular users like yourself, and then when we started helping out on the forums the admins promoted us to have more access to suspend/unsuspend and stuff like that. We're all volunteers so that means we don't get paid for helping out, so we rely on the community to help us out. Normal for-profit hosting companies have a full staff of employees that work 40+ hours per week answering emails and questions, but we don't because we're a non-profit. I have a full time job, and a very busy life outside of HelioHost, so I don't have time to work 80+ hours a week at two full time jobs, so I appreciate all the help that the other volunteers and community members give. The main reason we don't put ads on your construction page, and other scummy tactics is because we aren't a for-profit company like you're used to dealing with. Anyways, I've deleted your account as requested, hidden your emails, and given you a full refund for your donation.
annieg Posted August 14 Author Posted August 14 I did appreciate everything that you did to help, I am a private person and I don't like anyone to read my emails except the person that I have sent it to. And I don't like forums most of the time the people in them talk about everything except hat the subject at hand is and most of them act like they know more than everyone else. I did not mean for anyone to take offense to what I said nor to take it personally. And I would have rather you would have given my refund to someone that was unable to afford hosting,I got very lost trying to do my php and sql. I miss my friend of 50 years that used to help me with that, he mostly did all of that for me cause he knew I had a learning disability and things with hosting were difficult. I am really goo at building eCommerce sites those were my strongest points. I hope that you don't say bad things about me on social media, starting this business is my dream. Now I told you something about me that I should not have. I'm sorry I have to go now I have asthma and Im having a little trouble breathing I have to go and use my inhaler, again thank you for everything. God Bless You Patricia A Golman
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