Cannot read properties of undefined (reading 'state')

[noirballista]

I encountered a ‘Cannot read properties of undefined (reading ‘state’)’ error when I accessed the file manager.

I need to submit my school project to my teacher. Please help me.

Since I’m not always online, thanks in advance.

[wolstech]

Johnny is broken due to a recent disk failure. We were able to partially recover it, but only data as of March 8, 2024 was recovered. Any changes made after that time have been lost.

The contents of your account can be downloaded here: https://heliohost.org/backup/ 

See here for instructions on unpacking the backup to get your data: https://wiki.helionet.org/tutorials/plesk/account-backups#where-to-download-your-account-backup

[noirballista]

Thank you so much for taking the time to help me with my problem. However, let me clarify my issue with a screenshot of the error.

[wolstech]

I understood the issue, you are one of many. We are not repairing Johnny accounts because all of the accounts on the Johnny server are broken and the server will be rebuilt in the near future. It is pointless to fix them since the upcoming rebuild will delete them.

Please see the recent topics in the news section for more information. https://helionet.org/index/forum/1-news/

For the time being, you need to sign up again on Tommy or wait until the Johnny server is rebuilt, which may be several weeks.

[noirballista]

Thank you. I will wait until Johnny server is repaired.