satoi Posted Wednesday at 08:18 PM Share Posted Wednesday at 08:18 PM Hey guys, I don't understand why my account has been suspended. Can you please reactivate? Thanks a lot! Bests, Francisco Quote Link to comment Share on other sites More sharing options...
fdevillalobos Posted Wednesday at 08:20 PM Share Posted Wednesday at 08:20 PM Hey there, Seems my account has been suspended which is super weird as I have been using it normally. Can you please help with reactivating my account please? Thanks a lot! Quote Link to comment Share on other sites More sharing options...
wolstech Posted Wednesday at 08:52 PM Share Posted Wednesday at 08:52 PM Merged since these appear to be the same person. You're suspended for having more than one account. Which ONE account do you want to keep? Quote Link to comment Share on other sites More sharing options...
fdevillalobos Posted Thursday at 12:23 PM Share Posted Thursday at 12:23 PM Can you please tell me the names of the databases that each one has? I believe I need to keep this one (fdevillalobos), but want to check which databases I would loose. Thanks! Quote Link to comment Share on other sites More sharing options...
wolstech Posted Thursday at 01:37 PM Share Posted Thursday at 01:37 PM Do you want me to just merge the satoi account into fdevillalobos so you can have both domains and all of the databases on a single account? The fdev account has _gp, _mrpizza, _orei, _rest1, and _viaviva. The satoi account has _brand_uz, and _freddocl_pg. Quote Link to comment Share on other sites More sharing options...
fdevillalobos Posted Thursday at 05:53 PM Share Posted Thursday at 05:53 PM That would be amazing thanks! If I want to then upgrade this account I can do it to get more space and all no? Or I need to create a new one straight on a paid plan? If you can merge both.. amazing. Thanks! Quote Link to comment Share on other sites More sharing options...
wolstech Posted Thursday at 08:20 PM Share Posted Thursday at 08:20 PM Merged. You should now see both domains in your fdevillalobos account, and that account has been unsuspended. It can take up to 2 hours for the merged domain to work again. You can buy more space if you want. It's $5/1000MB, and the max is 6000MB per person. Just send us the money and let us know the transaction ID so we can add the space for you Quote Link to comment Share on other sites More sharing options...
fdevillalobos Posted Friday at 09:00 PM Share Posted Friday at 09:00 PM Thanks a lot! Solved! Quote Link to comment Share on other sites More sharing options...
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