[Solved] Unable to secure subdomain

[givewayforu]

Hi,

My username is givewayforu. I am unable to add lets encrypt ssl certificate to secure my subdomain. Only main domain is getting secured. I cannot checked the "wildcard domain" option in lets encrypt installation window, its showing the following message "Issue of wildcard certificates is not available because no nameservers are specified. To fix the issue, contact your hosting provider". Tried to check the "secure webmail on this domain" option but it failed as well. Currently I don't have any subdomain except the default "webmail.domain_name.heliohost.us" which I want to secure as well. Thank you!

Edited May 23 by givewayforu
Problem Solved

[MoneyBroz]

The wildcard option isn't supported yet.

[MoneyBroz]

You can still issue a certificate without it

[wolstech]

As above, wildcard certs are not supported. Uncheck that option and try again.

[givewayforu]

Thank you very much. Aside from webmail, SSL is now working for my domain. Hopefully the wildcard option will be available soon.