[Solved] redirects to login_up.php on some users

[psn09999]

i have a problem  where some of my users are getting redirects to /login_up.php how do i fix that

[MoneyBroz]

This is due to the ip address of those users continuously changing in a short time period. Either use a VPN or tell them to contact their ISP and ask if they wouldn't change their ip address multiple times in a short time period.

[psn09999]

i just tested that and still nothing

[psn09999]

and its about like 90% of my users now

[psn09999]

i may have fixed it by deleting the AAAA Record

[wolstech]

This issue was on our end (the IPv6 was not assigned to your domain for some reason). I've fixed the missing assignment and the account should work correctly within 2 hours.

Please recreate the IPv6 record since you deleted it.