freddywan Posted May 1 Share Posted May 1 I could see that my account status should be Active in Plesk. But when I browsed the main domain (freddywan.helioho.st) with a browser it always showed as an inactive account and prompt me to renew the account. I followed the instruction but the situation just repeated. I also believe that the browser cache should have been cleared. Would you take a look and reactivate the account and main domain? Quote Link to comment Share on other sites More sharing options...
MoneyBroz Posted May 1 Share Posted May 1 Getting the same here, I'll escalate this so a root admin can investigate the issue. Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 1 Share Posted May 1 Clear your browser cache and try it again now. Let us know if it's working now. Quote Link to comment Share on other sites More sharing options...
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