freddywan Posted May 1, 2024 Posted May 1, 2024 I could see that my account status should be Active in Plesk. But when I browsed the main domain (freddywan.helioho.st) with a browser it always showed as an inactive account and prompt me to renew the account. I followed the instruction but the situation just repeated. I also believe that the browser cache should have been cleared. Would you take a look and reactivate the account and main domain?
MoneyBroz Posted May 1, 2024 Posted May 1, 2024 Getting the same here, I'll escalate this so a root admin can investigate the issue.
Krydos Posted May 1, 2024 Posted May 1, 2024 Clear your browser cache and try it again now. Let us know if it's working now.
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