[Solved] Suspended: petermveldhuis

[petermveldhuis]

a. your HelioHost username: petermveldhuis

b. the server your account is on: tommy2

c. your HelioHost main domain: ilonashairstyling

 

Please unsuspend my account. Could you remove the oldest folder in vpsbackups/boerenland? I disabled the backups for now.

[wolstech]

Removed and unsuspended.

[petermveldhuis]

Thanks, but I still see as suspended?

[wolstech]

I just checked again and realized that removing that backup didn't bring you below 1000MB, so it resuspended you.

Do you want me to delete the next-oldest backup in the same folder?

[petermveldhuis]

Yes please

[petermveldhuis]

Hello @wolstech could you please help me out? I'm still suspended.

[wolstech]

I never even saw this because it was marked as solved. I'll fix this shortly...

[wolstech]

Fixed.

[petermveldhuis]

Thank you - not any problem (I tried to change the title but I think I cannot)