opan Posted April 1 Share Posted April 1 Hello. Please help me, my account in heliohost with subdomain opan.helioho.st has been suspended. Please unsuspend and I will fix it. Thank you. Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 1 Share Posted April 1 You were suspended for high load due to using too much memory (you used 104GB, the limit is 100GB per day). You can monitor your load here: https://heliohost.org/dashboard/load/ Please fix the issue quickly. Unsuspended. Quote Link to comment Share on other sites More sharing options...
opan Posted April 1 Author Share Posted April 1 Can you help me to reset installation with username opan. So, I can start over from zero again. Thank you Quote Link to comment Share on other sites More sharing options...
opan Posted April 1 Author Share Posted April 1 1 hour ago, wolstech said: You were suspended for high load due to using too much memory (you used 104GB, the limit is 100GB per day). You can monitor your load here: https://heliohost.org/dashboard/load/ Please fix the issue quickly. Unsuspended. Can you help me to reset installation with username opan. So, I can start over from zero again. I have no enough time to fixed it. Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 1 Share Posted April 1 Account opan has been reset. Please check your email for a link to start over with a new account. If you need any of the data from your current account, a backup from before the reset is available at https://heliohost.org/backup/ 1 Quote Link to comment Share on other sites More sharing options...
opan Posted April 1 Author Share Posted April 1 1 hour ago, wolstech said: Account opan has been reset. Please check your email for a link to start over with a new account. If you need any of the data from your current account, a backup from before the reset is available at https://heliohost.org/backup/ Thank you for your help Quote Link to comment Share on other sites More sharing options...
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