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Posted

Hello. Please help me, my account in heliohost with subdomain opan.helioho.st has been suspended. Please unsuspend and I will fix it.

Thank you.

Posted

Can you help me to reset installation with username opan. So, I can start over from zero again.

Thank you

Posted
1 hour ago, wolstech said:

You were suspended for high load due to using too much memory (you used 104GB, the limit is 100GB per day). You can monitor your load here: https://heliohost.org/dashboard/load/

Please fix the issue quickly. Unsuspended.

Can you help me to reset installation with username opan. So, I can start over from zero again. I have no enough time to fixed it.

Posted
1 hour ago, wolstech said:

Account opan has been reset. Please check your email for a link to start over with a new account.

If you need any of the data from your current account, a backup from before the reset is available at https://heliohost.org/backup/ 

Thank you for your help

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