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Posted (edited)

My account was suspended and I was not against a single term in the Terms of Service.

I looked for support once I had an issue on the website and today I got in and my account was suspended. I did have only a portfolio website being hosted in node.js but nothing more than that. I do not quite understand why this happened to my account.

Kindly wait for your reply and deliberation.

Best,

Edited by wanghley
  • wanghley changed the title to Suspended wanghley
Posted
	High memory usage. 100.20 GB of memory

You're suspended for using too much memory. Node is extremely heavy on RAM and is notorious for this issue. The best way to solve this is to use passenger so node doesn't run continuously (though some applications don't support it), or replace with something like a static HTML website or PHP (avoid Wordpress if you go that route, it has the same issue).

Please fix the issue quickly. Unsuspended.

This is your memory usage for the past day (you can see this chart yourself at https://heliohost.org/dashboard/load/ ).

image.png.24a24d2e857998dc4ef79ab34f086cee.png

(The drop to zero occurred when you got suspended).

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