Unable to host node.js application

[maneeshsandra]

 Hi 

I am new to helio hosting and i am trying to host my application on tommy2 , but i am unable to host.
I have installed node modules and it was a success , but when i try to start my node application it is giving the following error
 

# npm run start
Process exited with non-zero exit code '1'

> server@1.0.0 start
> node index.js


node:internal/modules/cjs/loader:1183
  return process.dlopen(module, path.toNamespacedPath(filename));
                 ^

Error: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /home/maneeshsandra.helioho.st/node_modules/bcrypt/lib/binding/napi-v3/bcrypt_lib.node)
    at Object.Module._extensions..node (node:internal/modules/cjs/loader:1183:18)
    at Module.load (node:internal/modules/cjs/loader:975:32)
    at Function.Module._load (node:internal/modules/cjs/loader:822:12)
    at Module.require (node:internal/modules/cjs/loader:999:19)
    at require (node:internal/modules/cjs/helpers:102:18)
    at Object.<anonymous> (/home/maneeshsandra.helioho.st/node_modules/bcrypt/bcrypt.js:6:16)
    at Module._compile (node:internal/modules/cjs/loader:1099:14)
    at Object.Module._extensions..js (node:internal/modules/cjs/loader:1153:10)
    at Module.load (node:internal/modules/cjs/loader:975:32)
    at Function.Module._load (node:internal/modules/cjs/loader:822:12) {
  code: 'ERR_DLOPEN_FAILED'
}

Node.js v17.9.1

 

[maneeshsandra]

I am unable to host my node.js application and also not able to access SSH.

[wolstech]

We don't offer SSH access on the free service, so not being able to access that is by design. You have to have a VPS for that.

As for the node error, if you're getting that error on Tommy, I'm not the most familiar with it, but I'd start by making sure the module CXXABI is installed. The error you posted is basically a module not found error. Also, is the app designed to run under node 17? If not, you can change the node version in plesk.