ayur Posted February 15 Posted February 15 Username :- ayur Suspended for Overuse. My CMS software somehow created backups and exceeded the memory. I would like to unsuspend temporarily so that I can clear extra files and will be using the drive as allocated. I am aware that using large storage is against the policy. I will be careful not to exceed in future. Thank you so much
MoneyBroz Posted February 15 Posted February 15 This support request is being escalated to our root admins.
Krydos Posted February 15 Posted February 15 I deleted the drroshan.pro.np old directory, and the Plesk backup you had to get you under the 1000 MB limit again. If you need any of the files I deleted you can download them from https://heliohost.org/backup/ You should be able to login now. Also keep in mind you can increase your storage by 1000 MB permanently with a one-time donation of $5, or you could increase your storage to the max 6000 MB with a one-time donation of $25. Let us know if you need help with anything else.
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