[Solved] Suspended: tenantproject202

[LearningProject]

My Username: tenantproject202 My Server Domain: tenantproject202.heliohost.us

Please unsuspend my account as soon as possible 

[wolstech]

Can you explain why you created 3 additional accounts after we already warned you about having more then one account?

[LearningProject]

Each account I created with new email for my study, I think that it is not allowed to use the same email address for more than one account. Therefore, I created new email account and register new account with it.  

Edited January 29, 2024 by tenantproject202

[LearningProject]

Please, how can I import my databases from my suspended accounts. Please, I want a solution to my suspended accounts because my college doctor needs to assess my work. 

 

[wolstech]

You didn't answer my question. You are allowed ONE account. You've created at least 6. Why do you keep creating multiple accounts?

Once you answer that question, I'll answer yours about the database import, assuming we decide to unsuspend you again.

[LearningProject]

I work on projects at the university, and I have more than one project, and for each project I need to create a different database and account for it, so I created more than one account depending on the projects I worked on.

[MoneyBroz]

10 minutes ago, tenantproject202 said:

I work on projects at the university, and I have more than one project, and for each project I need to create a different database and account for it, so I created more than one account depending on the projects I worked on.

You can do all of this on one account.

[wolstech]

Yep. You can have up to 10 websites and as many databases as you want inside a single account. You just have to ask us to add the additional domains

And you can even add additional usernames and passwords to access Plesk if you need other people to work with you on them.

Do you need additional websites set up on your one account so you can have more than one project in your account? If so, what domains do you want them to have? You can have up to 10 total.

 

[LearningProject]

Ok, I will collect all my projects in one account as you say. Now please, unsuspend my account (tenantproject202). and give  me instructions to extract other accounts' databases.  

[wolstech]

Unsuspended.
 

What databases and domains do you need from your other accounts? I might be able to just merge the accounts together for you.

[LearningProject]

Ok, Thanks my accounts are:

1. Account         tenantproject202

         URL           https://tenantproject202.heliohost.us 

2. Account          parentalcare2024

        URL           https://parentalcare2024.heliohost.us 

3. Account         trackkids2024

    URL               https://trackkids2024.helioho.st/ 

4.  account        studentattend
           URL        https://studentattend.helioho.st/   

[LearningProject]

Databases are 

parentalcare2024_data       from account     parentalcare2024

studentattend_data             from account      studentattend

trackkids2024_data             from account     trackkids2024     

[wolstech]

OK. I've merged parentalcare2024 into your tenantproject202 account, you should see these two sites now.

I'll get the other ones merged in shortly for you  

[wolstech]

These have been merged. It may take up to 2 hours for Apache to restart and everything to finalize. You might see "Not found" errors until this happens.

Please use tenantproject202 for all of your work going forward. Do not create any additional accounts or you will be suspended again. If you need additional domains, please let me know and I can add an extra domain to your account for you. You still have space for 6 more.

[LearningProject]

Thanks a lot