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Posted

You logged in today, so likely you know your existing password...

You can change it yourself in Plesk (click your username and pick edit profile).

Posted (edited)

Well...I logged in using an email that I created.but cant log in into my main heliohost account with the email "guessthecase501@gmail.com". If u reset it, it would be great. And kindly can you increase the expiry date of reset link, previously I couldnt use it properly. It's like I get it few hours later due to problems like network issue or timezone.

Edited by guessthecase501
Posted

We don't have any control over how long the links last unfortunately, it's limited to 24 hours by design and is not adjustable.

A link to reset your password has been sent to you.

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