[Solved] request the unsuspension of vicente's account

[vicente]

Hello, my username is vicente. My email is mensajesparapruebas@gmail.com. My account has been suspended and I think it's a mistake. I have not violated any of the terms of service and request that my account be enabled. If I have violated any of the terms, I have not knowingly followed it. Tell me which one I have violated. Thank you.

[MoneyBroz]

You were suspended for spam.

[wolstech]

I'll post the abuse report when I'm at an computer later this morning, but this suspension is because we received complaints regarding the emails your account was sending. Once I post the report, let us know when you're ready to fix it and make sure the listed people never receive mail from you again.

[wolstech]

Below is the abuse report for your account. It looks like your hal-9000 domain was sending unwanted newsletters to users. Comcast doesn't list an exact recipient in their reports which is annoying (replaced with a random identifier).

Please make sure that users are not receiving unwanted email, and if you're able to identify which user, unsubscribe and block them from receiving future email from you.

Please let us know when you're ready to correct the problem and we'll unsuspend you.

We have received a complaint about your account. Please investigate and fix within 24 hours.

Hurricane Electric Abuse Department
support@he.net

From fbl@bounce.mailstream.senderscore.net  Wed Dec 20 04:18:52 2023
Return-Path: <fbl@bounce.mailstream.senderscore.net>
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Authentication-Results: abuse.he.net; dkim=pass
        reason="1024-bit key; insecure key"
        header.d=senderscore.net header.i=@senderscore.net
        header.b=bVW8GhBx; dkim-adsp=none (insecure policy);
        dkim-atps=neutral
Authentication-Results: mail.he.net;
        dkim=pass (no signature error) header.i=@senderscore.net header.s=081107 header.b=bVW8GhBx;
        spf=pass (mail.he.net: domain of bounce.mailstream.senderscore.net designates 54.84.12.226 as permitted sender) smtp.mailfrom=fbl@bounce.mailstream.senderscore.net smtp.helo=mrd.us-east-1a.returnpath.net
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Date: Wed, 20 Dec 2023 12:18:49 +0000
Mime-Version: 1.0
X-Rp-Fbl: type=arf; subscriptionID=122002
Content-Type: multipart/report; report-type=feedback-report;
 boundary=a200f3bf19bbb9ed8d92cea4192c2bcb88ba8dac12bf4cbc147198493ea6
Message-Id: <01HJ3JM397PFY522M65ZGT0SVA.fbl@bounce.mailstream.senderscore.net>
To: abuse@he.net
Subject: Comcast Abuse Report
DKIM-Signature: v=1;a=rsa-sha256;bh=apHf/SoIlRmyV8eotcbsxrFV32QDx8r+hRvA3n9dp9U=;c=relaxed/simple;d=senderscore.net;h=from:to:subject;s=081107;b=bVW8GhBxMtF2skX8M0OSz8BKYQ7SeSKjzV7Xw6+NI1nNjRhNvBPoC3DbboQLjvx7yrDJuOPKqcPrCsKC5v15RLlOpt3EnqOSGnYBdv3HD93cUYk9QG+3wq/vGJ9y/LB7uXOkdoinPYgsbRcWE67p6XGWzHx7sK4fGKdkX6lPGPY=

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Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

This is a Comcast Abuse Report for an email message received from domain ha=
l-9000.tk, IP 65.19.141.67, on Tue, 19 Dec 2023 10:10:39 +0000.

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User-Agent: ReturnPathFBL/2.0
Original-Rcpt-To: c191985841ded6060027ee1ef91fe7c6@comcast.net
Original-Mail-From: newsletter@hal-9000.tk
Reported-Domain: hal-9000.tk
Source-Ip: 65.19.141.67
Subscription-Link: https://fbl.returnpath.net/manage/subscriptions/122002
Feedback-Type: abuse
Version: 1
Arrival-Date: Tue, 19 Dec 2023 10:10:39 +0000
Source: Comcast
Abuse-Type: complaint

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Return-Path: <newsletter@hal-9000.tk>
Delivered-To: c191985841ded6060027ee1ef91fe7c6@comcast.net
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X-CAA-SPAM: N00001
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X-Xfinity-Message-Heuristics: IPv6:N;TLS=1;SPF=0;DMARC=
Received: by johnny.heliohost.org (Postfix, from userid 11516)
        id 80413405E525; Tue, 19 Dec 2023 10:10:42 +0000 (UTC)
To: c191985841ded6060027ee1ef91fe7c6@comcast.net
Subject: Bienvenida
Date: Tue, 19 Dec 2023 10:10:39 +0000
From: Hal-9000 <newsletter@hal-9000.tk>
Message-ID: <b2zVduPc0DRnAgo2WXOR1BjxqnV47UShGFXMPy9U@hal-9000.tk>
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[vicente]

Sorry for the inconvenience caused but surely my hal-9000 account has been hacked. I do not send email from that email account but I can solve it if they re-enable my user by deleting all the content of hal-9000 including the email and restoring a clean copy.
I will install the necessary security measures to avoid a similar situation in the future, but if the user is not enabled I cannot correct it.

I hope you have consideration.

Sorry for the inconvenience and thank you for your attention.

[vicente]

Please can you enable my vicente account. I will solve any possible problems caused.

[wolstech]

Unsuspended, it may take a few minutes to start working.

[vicente]

Thanks