fahad2023 Posted December 20, 2023 Posted December 20, 2023 Dear HelioHost Admin, I hope this message finds you well. My username is fahad2023, and I am currently utilizing your hosting services. I am writing to request a change in the main domain associated with my account. I understand that this process is not yet automated and requires administrative assistance. Here are the details for the change: - Current Main Domain: fahad2023.helioho.st - New Main Domain: https://www.albasrawie.com/ I have already ensured that the new domain is registered and have updated the nameservers to point to HelioHost's servers. I am aware of the implications of changing the main domain and have prepared accordingly. If possible, I would also like to retain the current main domain as an additional domain on my account, provided this does not cause any conflicts or issues. I appreciate your assistance with this matter and look forward to a smooth transition. Please let me know if there is any additional information you need from me or any further steps I need to undertake. Thank you for your continued support and excellent service. Best regards, Fahad Mohamed Abdullahi HelioHost Username: fahad202 Quote
OnEnemy Posted December 20, 2023 Posted December 20, 2023 Looks like the domain has already been added? But as an additional Domain, not a main. Ill escalate this to see what the root admins say or can do. Edit: Nevermind. My dyslexia got the best of me. It seems as if its already your main domain. Are you sure its the correct nameservers? ns1.heliohost.org ns2.heliohost.org Quote
wolstech Posted December 20, 2023 Posted December 20, 2023 That domain is not hosted with us: https://bybyron.net/php/tools/dns_records.php?domain=albasrawie.com&rec=NS Quote
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