itrk Posted November 3, 2023 Posted November 3, 2023 please unsuspend my account. roko.com Also it, would help if i knew which part of the terms of service i faulted on. Thank You
OnEnemy Posted November 3, 2023 Posted November 3, 2023 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
itrk Posted November 3, 2023 Author Posted November 3, 2023 Thank You. Please confirm if the high server load was due to alot of traffic. Regards
wolstech Posted November 3, 2023 Posted November 3, 2023 Nope. It's due to using Wordpress. Domain roko.com only had 183MB of bandwidth used this month. We have non-WP sites that can push 100GB/month and not get suspended. WordPress is infamous for being one of the most poorly written and inefficient CMSes available, and also one of the most insecure. Your best solution will likely be to replace Wordpress with something else, but if you can't do that, removing unnecessary extensions (some like Elementor, WordFence, and WooCommerce are extremely bloated) can help with performance. You might also want to consider extensions that convert the site to static pages where possible. Static pages cause little to no load to serve.
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