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Customer Service

Account can not be accessed

By msbsurfi
August 14, 2023 in Customer Service

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https://helionet.org/index/topic/56760-account-can-not-be-accessed/

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msbsurfi

Posted August 14, 2023

Posted August 14, 2023

After I clicked to reactivate my archived account, I lost access to my heliohost account. I tried with valid password but it rejects login with that username/password.

Username: msbsurfi

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Enthusiast

msbsurfi

Posted August 14, 2023

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Posted August 14, 2023

Oh I can access my account but now I need to reset my password.

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