addiesam Posted July 19, 2023 Share Posted July 19, 2023 Hello, I am using external DNS and host the domain directly with heliohost by setting the A record to 65.19.141.77 and AAAA record to 2001:470:1:1ee::2002. However, it suddenly does not work recently. When I login, I saw that my domain is disabled. And, I turn it to active but it still not work. May I know does my domain remove from DNS? or it got other problem? pls help!! thanks!! login: optbeacon domain: optbeacon.com * I pointed my domain to my backup server now. Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 19, 2023 Share Posted July 19, 2023 That .77 IP is no longer valid. Please update your DNS records to the IP address shown in Plesk. Quote Link to comment Share on other sites More sharing options...
addiesam Posted July 19, 2023 Author Share Posted July 19, 2023 It works very well now!!! Thank you very much!! Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 19, 2023 Share Posted July 19, 2023 No problem. A lot of people with external DNS have been seeing this lately due to the server IP change. Please let us know if you need anything else. Quote Link to comment Share on other sites More sharing options...
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