intraserverin Posted July 1, 2023 Share Posted July 1, 2023 I don't know why my account is suspended. Please show the reason and unsuspend my account. Thank you. Quote Link to comment Share on other sites More sharing options...
intraserverin Posted July 1, 2023 Author Share Posted July 1, 2023 My username intraserverin. I am on tommy2 server. Main domain https://intraserverin.helioho.st/ Please help me to unsuspend my account. and how my account is suspended. Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 1, 2023 Share Posted July 1, 2023 You caused a significant amount of load and brought the server to a crawl for 3000+ other websites...your CPU usage was more than twice that of the second heaviest account. This was your load over the past 24 hours...during those big spikes, each which lasted an hour or more, your account was slamming the CPU and the memory usage wasn't much better (that cliff at the end is where I suspended you and your load went to 0, which brought the server back to a tolerable overall load). Some software products are especially bad about this, Wordpress (especially with plugins) being the most common offender. Other software like Moodle, Magento, and Prestashop are also common causes. How do you plan to fix this? Quote Link to comment Share on other sites More sharing options...
intraserverin Posted July 1, 2023 Author Share Posted July 1, 2023 I am using WordPress. and some plugin. `Please un suspend my account. I will reduce my plugin usage and always take care of this graph. Also where i can see this cpu and memory usage? thank you Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 1, 2023 Share Posted July 1, 2023 For now you have to ask us and we'll post the usage chart for you if you want to see it, but eventually you'll be able to see it in the dashboard at https://heliohost.org/dashboard/load/ Unsuspended. Quote Link to comment Share on other sites More sharing options...
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