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Posted

Hi, I am trying to add a ssl certificate through Plesk using the built-in functions. I keep getting the error "

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/240970043187.

Details:

Type: urn:ietf:params:acme:error:dns

Status: 400

Detail: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.akran89.helioho.st - check that a DNS record exists for this domain"

I seems like the script can't add to the DNS. How do I work around this? Is this something you can add as I don't have all the info of the TXT?
 

Posted

Uncheck the box for wildcard certificate and try again. We don't support wildcard certificates on our subdomains or on any other domain that uses our name servers (your own domain + external DNS can do it if you manually create the records, but that doesn't apply here since you're trying to use a .helioho.st domain).

Posted

Thank you I will change this and try again. Now that my own domain has been added I will probably use that for the SSL. 

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