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Posted

Hello,

 

Unfortunately I have not logged in on my account for quite a while, and after trying to renew on helionet.org I receive the following message: 

"This is taking way too long. I recommend contacting support for further assistance."

Can someone please help with restoring my account?

 

Thanks so much,

choochoo7298

Screenshot 2023-06-17 at 18-44-27 Renew Account HelioHost.png

Posted

You might have tried renewing it earlier while the server was down, but it has since recovered and the account is now active.

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