Suspended: alanoncl

[alanoncl]

- account: alanoncl

- email: alanon.cl@gmail.com

- domain: al-anon.cl

- server: johnny

.... hi.. this is the third time i have to send an unlock request, dont know how it cost so much, maybe i am in bad luck

... this time i did receive the mail unlock link again, but the opened unlock page says "sorry, there is a problem.. you are not awaiting validation for  alost password request" and the only option i see is the "sign in" to forum button... this is the one i click to enter forum and post this message

... but thas is not my real problem, but the heliohost.net/plesk access.... could you please check what is happening?, it would help me (us) a lot, especially this time that i have to transfer some duties to my (hopefully) new collaborator

... thanks in advance

[wolstech]

We usually have to manually email password resets. The account is not suspended or anything, so do you want me to send a link to reset the password?

[alanoncl]

Yes please... i already got a link 3-4 days ago, but some problem occurred with the target reset page

Yes, send me a plesk passord reset link please ... thanks

 

Edit: by default i was not receiving email notifications, that was the reason for delayed replies

[wolstech]

Please check your email for a link to reset your password.

[atesin]

it worked finally..  thank you so much

i hope with our new collaborator i will add through the panel now we will be more attentive to suspensions