_andrewsl Posted April 7, 2023 Posted April 7, 2023 good afternoon, I really want to switch to plesk with you, but I still can't get into the control panel. just managed to download backups. tell me what to do? (account: andrewsl) receive message: "Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer. If you didn't receive an email please contact support or email support@heliohost.org for assistance." Thx!!!
wolstech Posted April 7, 2023 Posted April 7, 2023 An invite for a replacement account has been sent to you. Please keep in mind that for the time being your new account will be on Johnny because Tommy is full. At some point in the future, Tommy users who were given accounts on Johnny for capacity reasons will be given the option to move back to Tommy for free.
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