HelioHost Posted March 22, 2023 Posted March 22, 2023 Username: N/A, Server: N/A, Main Domain: N/AHi, Thank you for the support and response! I didn?t have much on the old server anyway so no worries. Keep doing what you?re doing > On Mar 21, 2023, at 9:45 PM, HelioHost Support wrote: > > ? > Hello, > > It looks like you tried to renew your account today. Unfortunately there was some hard drive damage to the server you are on back in February. The archive file of your account was apparently damaged when the disk was corrupted and it can't be restored. I have sent you an invite to create a new account separately from this email. Once your account is recreated you can restore your latest backup. Sorry for the inconvenience. Let us know if you need help with anything. > > -HelioHost Support
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