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Posted

Hi, im sorry to bother, im trying to install concrete5 with plesk and i get this error and tells me to contact my hosting provider: 

 

Installation of concrete5

Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem.

Requirements

 
PHP extension 
The 'mysql' extension was not found.
PHP extension 
The 'mcrypt' extension was not found.
 
 
 
Thank you so much for your help! 
Posted

If you're seeing that, you need to switch to an old version of PHP (5.6 or older). Both of those extensions are long obsolete and are not available on anything newer than 5.6.

If you're on 5.6 or older and are still seeing this, please let us know which version of PHP it is and they can be added to that version.

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