mansffe1 Posted January 15, 2023 Posted January 15, 2023 Hi, I would like my main domain to be changed, I no longer use the one on my account... Username: mansffe1 New domain: atrinics.eu.org Quote
wolstech Posted January 16, 2023 Posted January 16, 2023 Domain changed. It can take up to 2 hours to take effect. You'll need to either set your name servers to ns1.heliohost.org and ns2.heliohost.org, or create an A record pointed to the IP address shown in Plesk (click your domain in Plesk, the IPs are shown at the bottom below all of the options). Quote
mansffe1 Posted January 16, 2023 Author Posted January 16, 2023 Thank you very much! I'm having a problem with my domain in plesk it says that the domain is disabled and when I try to activate it, it shows the following message: "Error: The domain or website attrinics.eu.org cannot be activated because it was disabled by your hosting provider." What can be done? Quote
wolstech Posted January 16, 2023 Posted January 16, 2023 Should be fixed, might take 2 hours again. We disabled a bunch of domains a while back that weren't hosted here any longer to improve server performance. It's kind of weird it didn't re-enable when I changed it though. I guess it's a rename instead of delete and create new, so it kept the disabled status? Quote
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