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Posted

Hello,

When I go to check my email on my groovetunez.ga domain I get the error "unable to perform operation access denied" and "status: internal error occurred" errors. Additionally, my DNS servers (Google Open DNS) cannot reach mygroovetunez.tk domain, and I can only access them via a VPN service.

What can be done to fix this?

Posted

Both domains work for me using my ISPs default DNS servers. I'm guessing Google is probably blocking all .tk and all .ga domains due to them being free, and free domain TLDs tend to attract a lot of phishing sites and other illegal stuff. So your options are

  1. Use different DNS servers that don't block free TLDs
  2. Buy a paid domain such as groovetunez.net Here is an affiliate link that doesn't cost you anything extra, and HelioHost gets a commision: https://namecheap.pxf.io/c/391660/386170/5618?u=https%3A%2F%2Fwww.namecheap.com%2Fdomains%2Fregistration%2Fresults%2F%3Fdomain%3Dgroovetunez.net

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