ricardao Posted January 6, 2023 Posted January 6, 2023 Plan change johnny to tommy and main domain Hello, I made a small donation in order to create a plesk account with tommy, however I already had an account and was informed that I had to change plans. for that I should create a ticket, which step by step should I follow now? I would like to reload the account (clean and start from scratch) I would also like the main domain to be: ricm.dev add domains : ricm.dev api.ricm.dev developer.ricm.dev my login/my account is: ricmlima
OnEnemy Posted January 6, 2023 Posted January 6, 2023 Main domain changed. Make sure you changed the Nameservers to: ns1.heliohost.org and ns2.heliohost.org The rest of the support request is being escalated to our root admins.
Krydos Posted January 7, 2023 Posted January 7, 2023 I have deleted your Johnny account and sent you an invite to create a Tommy account. Let us know if you run into any issues. Once your account is created let me know and I can add the subdomains for you.
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