felixxx Posted December 19, 2022 Posted December 19, 2022 (edited) Hey guys, I have donated last year with a Paypal account, that uses a different mail, than my account with you. I can provide more details if you would like, but would prefer not to share them on a public forum. I would obviously quite like to get access to an admin panel, but I understand and appreciate you are doing this as a passion project. So please don't feel rushed. Happy Holidays! Felix Edited December 19, 2022 by felixxx typo
felixxx Posted December 19, 2022 Author Posted December 19, 2022 Also I just dug through my mails and saw I had already received a Plesk invite, but the link is no longer active. Could you please be so kind as to send me another one? Thanks again!
OnEnemy Posted December 20, 2022 Posted December 20, 2022 This support request is being escalated to our root admins.
Krydos Posted December 20, 2022 Posted December 20, 2022 Since your PayPal email address and your hosting email were different the $5 donation wasn't automatically linked to your existing cPanel account so you were sent a new account invite on October 11th. I linked the donation now and sent you a transfer invite so you can move your existing account over to Plesk. If you'd rather just delete the cPanel account and start over we can send a new account invite instead as well.
felixxx Posted December 20, 2022 Author Posted December 20, 2022 I have received the mail and initiated the move. Thank you very much!
Recommended Posts