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Posted

I just had my account moved to use Plesk, but when I tried logging in, it says my username or password is invalid.  I'm pretty sure I have the right username (sigma013) but I'm guessing the password I was using to log into cPanel on Tommy is not working anymore.

Is there any way I could have my password reset?

Thanks!

Scott Lewis

Posted

I should note that in the past, to log into tommy I had to use the "tommy.heliohost.org:2083" URL, though that still seems to be the cPanel login.  I'm hoping the new account using Plesk will still have access to some of the features I was enjoying on Tommy, such as Nodejs support (though I know you've said not every old feature is available yet, so if it's not, I can definitely be patient).

Posted
  On 10/20/2022 at 3:25 PM, sz13 said:

Is there any way I could have my password reset?

Expand  

A password reset link has been emailed to you.

  On 10/20/2022 at 3:28 PM, sz13 said:

I should note that in the past, to log into tommy I had to use the "tommy.heliohost.org:2083" URL

Expand  

The URL to log in to Plesk is https://heliohost.org/login/

  On 10/20/2022 at 3:28 PM, sz13 said:

will still have access to some of the features I was enjoying on Tommy, such as Nodejs support

Expand  

Node.js is available. The main things that aren't available yet is Java/Jsp, Ruby on Rails, the ability to edit DNS records on your own, and the ability to add or delete domains on your own.

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